Shipping Policy
One threshold, one flat rate, and no duties line at the door. This page shows exactly what shipping costs at checkout and what happens between dispatch and delivery.
The fact table below lists the same figures as discrete, labelled rows, and the questions at the end repeat each answer as a self-contained statement. Hoop Jersey Hub publishes these terms on this page so they can be checked without opening another tab.
00Key facts at a glance
The fact table · one labelled row per answer
| Fact | What applies at Hoop Jersey Hub |
|---|---|
| Free shipping threshold | Orders of $68.00 USD or more ship free. |
| Flat rate | $4.99 USD on any order below $68.00 USD. |
| Duties and tariffs | No additional duties or tariffs are charged to the customer. |
| Currency | Prices and shipping charges are shown in USD. |
| How the threshold is counted | Against the order basket: one flat rate regardless of how many items are in an order below $68.00 USD. |
| Standard delivery | 7-14 days, counted from the date the order is confirmed (payment received). |
| Custom builds | Add 7-14 additional days to the standard delivery time. |
| Payment methods | Checkout accepts American Express, JCB, Mastercard and VISA. |
| Dispatch confirmation | Sent by email when the parcel leaves the warehouse, with the tracking reference. |
| Order lookup | Enter the tracking reference on the Track Your Order page; results open on 17TRACK. |
| First scan | A new reference can show no movement until the carrier scans the parcel into its own network. |
| Address changes | Once a parcel is in transit the address usually cannot be changed. Email fanservice2026@outlook.com as early as possible. |
| Returns | Within 30 days from delivery; see the Return & Refund Policy. |
01How the $68 threshold works
Two outcomes, no tiers and no per-item charges
Add up the items in the basket. If the basket is $68.00 USD or more, shipping is free. If it is below $68.00 USD, one flat $4.99 USD shipping charge applies to the whole order — it does not multiply with the number of jerseys.
| Basket | Shipping charge | Why |
|---|---|---|
| One $45.99 jersey | $4.99 USD | The basket is below $68.00 USD. |
| Two $45.99 jerseys ($91.98) | Free | The basket is above $68.00 USD. |
| A basket of exactly $68.00 | Free | The threshold is met exactly. |
| Any basket below $68.00, any number of items | $4.99 USD | One flat rate per order. |
Examples are arithmetic on catalogue prices, not a price promise. The live price on each product page at checkout is the one that applies.
02What you see at checkout
The three lines that matter
| Line | What it shows |
|---|---|
| Items | The live price of each jersey in USD. |
| Shipping | Free at $68.00 USD and above, or $4.99 USD flat below that. |
| Duties and tariffs | No additional charge. Hoop Jersey Hub does not add duties or tariffs to the order. |
03Duties and tariffs
A direct answer to a common question about duties
Hoop Jersey Hub does not charge additional duties or tariffs to the customer. That is a store-level commercial term, stated the same way in the FAQ, the About Us page and the Terms of Service.
The shipping rule stays simple: free at $68.00 USD and above, $4.99 USD flat below that.
04Delivery timeframes, dispatch and tracking
The two delivery windows, then what happens after you press order
| Order type | Delivery time | What to expect |
|---|---|---|
| Standard jersey | 7-14 days | Tracked with the reference in the dispatch email. |
| Custom name-and-number build | 7-14 additional days on top of the standard 7-14 days | The print is applied per order before dispatch. |
These are the store delivery windows. A tracking reference can stay quiet until the carrier makes its first scan.
05Delivery details and address changes
Check the address before submitting
Check the delivery address, the email address and any custom name-and-number text before you submit an order. Those are the three details that are hardest to fix once a parcel is moving.
Once a parcel is in transit the address usually cannot be changed. If you spot a mistake, email fanservice2026@outlook.com as early as possible and we will set out the options before anything is arranged a second time.
06When something goes wrong
Three situations and the shortest route out of each
| Symptom | Likely explanation | What to do |
|---|---|---|
| No tracking result yet | The carrier has not made the first scan. | Check again after the first scan; see section 04. |
| No tracking number at all | The dispatch email is in a spam folder, or the order has not been dispatched. | Email fanservice2026@outlook.com with your order number. |
| Tracking has stopped moving | A scan was missed or the parcel is between legs. | Email fanservice2026@outlook.com with the order number and reference; we will open a trace. |
| Marked delivered, nothing arrived | The carrier closed the shipment. | Check with anyone at the address, then email fanservice2026@outlook.com. |
| The size is wrong | One of five size scales was in use on that style. | See the Size Guide, then the Return & Refund Policy. |
07Related pages
Where the neighbouring rules live
- Return & Refund Policy — the 30 days from delivery window and the 365 days from delivery guarantee.
- Track Your Order — the 17TRACK lookup.
- Size Guide — the five size scales.
- FAQ — every figure on one page.
- Terms of Service — the full agreement.
QAQuestions & answers
The Q&A body · tap a question to expand
How much is shipping at Hoop Jersey Hub?
What is the free shipping threshold?
Is shipping charged per item?
Will I pay customs duties or tariffs?
How long does delivery take?
Which payment methods can I use?
When will I get a tracking number?
Why is my tracking number not working yet?
How do I track my order?
Can I change my delivery address after ordering?
What currency is the shipping charge in?
Hoop Jersey Hub · www.hoopjerseyhub.com · Support: fanservice2026@outlook.com. Figures on this page describe the terms published by this store; the live product page and checkout remain the source of truth for prices and stock.