Terms of Service
The rules that apply when you order from this store: prices and currency, the shipping threshold, duties, the returns window and the quality guarantee, plus the practical limits of what an online listing can promise.
The fact table below lists the same figures as discrete, labelled rows, and the questions at the end repeat each answer as a self-contained statement. Hoop Jersey Hub publishes these terms on this page so they can be checked without opening another tab.
00Key facts at a glance
The fact table · one labelled row per answer
| Fact | What applies at Hoop Jersey Hub |
|---|---|
| Store | Hoop Jersey Hub, at www.hoopjerseyhub.com. |
| Currency | All prices and charges are shown in USD. |
| Shipping | Free at $68.00 USD and above; $4.99 USD flat below that. |
| Duties and tariffs | No additional duties or tariffs are charged to the customer by Hoop Jersey Hub. |
| Returns and exchanges | Within 30 days from delivery. |
| Quality guarantee | 365 days from delivery against manufacturing defects. |
| Product description | Fan-version and replica jerseys. Team and player names are used to describe the merchandise. |
| Order lookup | Tracking references are checked on the Track Your Order page. |
| Support contact | fanservice2026@outlook.com, by email. |
| Privacy | Handling of personal information is set out in the Privacy Policy. |
| Consumer rights | Nothing in these terms removes any right you have under applicable consumer law. |
01Agreement to these terms
Placing an order means accepting them
These terms apply to orders placed on www.hoopjerseyhub.com, operated as Hoop Jersey Hub. By placing an order you accept them, along with the Privacy Policy, the Shipping Policy and the Return & Refund Policy referenced here.
They apply to this store only. Separate websites you reach through a link have their own terms.
02Products and descriptions
What the words on a listing mean
We sell basketball jerseys described as fan-version and replica builds, including Swingman, Fast Break Replica, custom name-and-number, Hardwood Classics and season colourways. Edition names such as Icon, Statement, Association and City Edition describe the colourway.
Team names, player names and numbering are used to describe the merchandise and to help you find the style you want. They remain the property of their respective owners. Nothing on this site claims an endorsement or a league or team authorisation.
Colour and detail are photographed and described as accurately as we can, but screen settings vary. A difference between a screen image and the physical jersey is not, by itself, a manufacturing defect.
03Prices, currency and payment
One currency, one shipping threshold
- All prices and shipping charges on www.hoopjerseyhub.com are shown in USD.
- The live price on the product page at the time you order is the price that applies.
- Orders of $68.00 USD or more ship free; orders below that carry a flat $4.99 USD shipping charge.
- Checkout accepts American Express, JCB, Mastercard and VISA. We never ask for card details by email.
04Shipping, duties and delivery
The short version of the commercial terms
| Topic | Term |
|---|---|
| Free shipping threshold | $68.00 USD |
| Flat rate below the threshold | $4.99 USD |
| Duties and tariffs | No additional duties or tariffs are charged to the customer. |
| Standard delivery | 7-14 days |
| Custom builds | Add 7-14 additional days to the standard delivery time. |
| Payment methods | American Express, JCB, Mastercard and VISA |
| Dispatch confirmation | Sent by email when the parcel leaves the warehouse, with the tracking reference. |
| Tracking | Looked up on the Track Your Order page via 17TRACK. |
| Returns window | 30 days from delivery |
| Quality guarantee | 365 days from delivery |
A tracking reference can show no movement until the carrier scans the parcel into its own network. Once a parcel is in transit, the delivery address usually cannot be changed; email fanservice2026@outlook.com as early as possible if something is wrong.
05Returns, exchanges and the guarantee
Two windows, both counted from delivery
Returns and exchanges are accepted within 30 days from delivery. A separate 365 days from delivery quality guarantee covers manufacturing defects. The first step in either case is an email to fanservice2026@outlook.com with your order number, before anything is posted back.
Return postage is free, and a refund goes back to the original payment method within 3-21 days of being issued. Full detail is in the Return & Refund Policy.
06Sizing responsibility
Five scales, so check the selector
This catalogue uses five size scales — letter XS to 5XL, Euro numeric 40 to 58, Youth Yth S to Yth XL, Big 2XB to 6XB and Tall XLT to 5XT. The Size selector on each product page is the authoritative list for that style. The store advises taking your usual t-shirt size, or sizing up once for a looser layered look.
On custom builds, name and number are printed as entered. Check the spelling before submitting. The Size Guide explains each scale in full.
07Information you give us
Accuracy keeps the parcel moving
You are responsible for the accuracy of the delivery address, the email address and any personalisation text you enter at checkout. If a detail is wrong, email fanservice2026@outlook.com as early as possible; once a parcel is in transit an address usually cannot be changed.
How we handle order and contact information is set out in the Privacy Policy.
08Limits and liability
The honest boundary of an online listing
- We describe products as accurately as we can, but screen colour and fit perception vary between people.
- A tracking reference showing no first scan does not by itself mean an order was not dispatched.
- We are not responsible for delays caused by carriers or by information supplied incorrectly at checkout.
- Nothing in these terms limits any consumer right you have under applicable consumer law.
09Disputes and your consumer rights
Start with an email
If something goes wrong, please email fanservice2026@outlook.com with your order number first. Most issues — a quiet tracking page, a wrong size, a refund that has not appeared — are resolved faster with the order in front of us than through a formal process.
We reply within 1-3 days. Nothing in these terms removes any consumer right you have under applicable consumer law.
10Contact
One channel, one address
Questions about these terms go to fanservice2026@outlook.com. The Contact Us page has a copy-and-paste template.
QAQuestions & answers
The Q&A body · tap a question to expand
Which payment methods does Hoop Jersey Hub accept?
What currency does Hoop Jersey Hub use?
What shipping terms apply to an order?
What return rights do I have?
Are Hoop Jersey Hub products league-authorised?
What if the jersey colour looks different from the photo?
Which size scale applies to my order?
How long does delivery take?
How do I raise a problem with an order?
Hoop Jersey Hub · www.hoopjerseyhub.com · Support: fanservice2026@outlook.com. Figures on this page describe the terms published by this store; the live product page and checkout remain the source of truth for prices and stock.